Shipping policy
Welcome to MerlinBazar! We’re committed to providing you with a smooth and reliable shopping experience. Below, you'll find details about our shipping process, times, and costs, in partnership with our suppliers.
Order Processing:
Orders are typically processed within 1-5 business days, depending on product availability and supplier’s order handling time. Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Methods & Delivery Times:
We ship to many countries worldwide, and delivery times may vary based on your location and the shipping method selected at checkout. Our estimated shipping times are as follows:
- **Standard Shipping:** 7-15 business days
- **Express Shipping (where available):** 5-10 business days
*Please note that these are estimated delivery times. Some factors, like holidays, customs delays, or global events, may affect the timing.*
Shipping Costs:
Shipping costs vary depending on your location and the weight of your package. You will be able to view the exact shipping cost during the checkout process before completing your purchase. We provide free shipping to most US locations.
Tracking Your Order:
All orders come with tracking, and you will receive a tracking number via email once your package has shipped. You can use this tracking number to check your order's progress directly on our website.
Customs, Duties, and Taxes:
Depending on your location, additional customs duties, taxes, or import fees may apply. These are the responsibility of the customer and are not included in our shipping charges. Please check your local customs policies for more information.
- MerlinBazar.com is not responsible for any customs or duties charges that may be imposed on your order.
Shipping Delays:
While we strive to deliver your items within the estimated timeframes, please note that unforeseen circumstances such as global events, public holidays, or weather conditions may cause shipping delays. If you experience any delays or have concerns about your order’s status, feel free to contact our support team at Support@merlinbazar.com.
Lost or Damaged Items:
If your package is lost during transit or arrives damaged, please reach out to us immediately at Support@merlinbazar.com, and we’ll be happy to assist you in filing a claim with the carrier or supplier.
Thank you for shopping with us at MerlinBazar.com! We strive to ensure a positive and reliable experience for all our customers.